A-1 Self Storage sincerely values your patronage and your thoughts. Our goal is to ensure we provide quality products and the level of customer service you expect.
Would you like to share your A-1 Self Storage experience? Please click here to send us a review / testimonial, or email your comments to President@a1storage.com. Please be sure to include your storage location. We look forward to listening to you!
Here are some examples of what our customers have to say about the A-1 Self Storage difference:
I really appreciate the A number 1 outstanding professional service that Darlene and her associates give to everybody here at A-1 Self Storage. And once again Thank You All, for all of your professional and courteous service which is very " Outstanding "
This storage is a great place to have your belongings, it also has great prices. The employees are respectful and cooperative especially Maggie - she has wonderful customer service. I would recommend this storage location to anyone. Thanks A1 SELF STORAGE.
Thank you. I visited A-1 on Sunday 09/01/2013. I met with Steve and he was absolutely WONDERFUL. He made the process easy and pleasant! What a huge asset he is to A-1. He gave me a tour of the facilities and explained all the paperwork clearly. I would definitely recommend A-1 to my family and friends !!! The experience has been awesome.
I rented a space from you in December 2001 through today. I usually dealt with Todd at the Anaheim location (3535 W. Ball Rd.) and I wanted to give him a commendation. He was always very helpful whenever I had questions. Please thank him for being so professional and doing a great job!
- Don H.
Darlene at the Hotel Circle storage facility is indeed "A1" in my book. She answered all my questions simply and directly, showed us the above unit, sold us a lock and went above and beyond to provide "top notch" customer service. You would do well to make her your Public Relations Director because she is obviously committed to A1 and does an exceptional job making customers feel like part of the A1 family. Thank you Darlene, you are the best!
- Spencer P.
I would like to say that your staff are on the highest quality of employees I have encountered at your Campbell facility. I first rented a space with you and worked with Louis and Terri, who was outstanding. They did a great job of acquainting me to your facility. I am happy to know that I am in such good hands. I would certainly recommend your facility to any friends who need storage space. A big Thank you to Terri and Louis for making my renting experience great and I appreciate their friendly and helpful display everytime I picked up my packages in the front office. I really appreciate their team work for always making my day and outstanding customer service.
Although I didn't end up renting at this location I had a very pleasent experience. I was greeted very friendly at the door by both girls working that day and was helped by talya. She showed me multiple units and worked hard to find one that would be most cost effective for me as we'll as went over all the perks of renting there. Ultimately I ended up keeping everything in my garage to save money but would highly recommend storing there because of there excellent customer service and clean grounds.
Brand new facility, love that it has a security system, also sprinkle system to protect your stuff. The have a great staff to help you out.
I've been a customer for years and this place is great. I have odd hours and the access always works for me! The team keeps the place looking good Please rate us from 1 to 5 stars (5 being the best): 5
-All Cities Glass
I would like to say that I had the most PLEASANT experience at A-1 Storage. This was my first storage and I must say that Patricia was very helpful with finding me a storage unit that best fit my needs. She also showed me a few other options. Everyone was so friendly and polite and I love the specials that you all offer. Also the units were so clean and well lit. I would definitely recommend A-1 to a friend. Thanks!
I like to say that Crystal in the Santa Ana facility is great employee. She shows great customer service each time I visit the facility. Tell her to keep up the good work.
We have worked with Dean for the renting of our first unit, the second and the trading up of the second to a third larger unit. Dean has always been professional and fair in his dealings. Dean keeps the facility spotlessly clean. We have no reservations about keeping our possessions in this facility. We will be in this facility for several years and would recommend to anyone.
I highly recommend this A1- Self Storage to anyone planning to keep their things in a storage. This facility is well clean and has excellent customer service. David ,an employ, takes great care of making sure the facility is clean at all times. Crystal, another employ, also goes around the perimeter of the area making sure the place is clean and well kept. Both of these employs take great care of the area and are very helpful toward their customers.
The attention and services I have received from the associate Gerardo has been very professional and I feel very confortable with him as the person encharge of the building.
I would like to thank cristie at A 1 self storage for her excellent service with a smile, i see her other clients and around the ground with a big smile. she great person. keep up the great job.
I am writing after being inspired to do so by the excellent customer service that I experienced while renting over the winter. I had a few names, but all of the employees with whom I dealt exhibited that perfect combination of both professional and personal service.
I just want to thank Dean Deralas for making our 3 year stay with A-1 Self-Storage such a great experience. He is one of the best business people I have ever come across. He really cared about us and was always so friendly and extremely helpful. I will recommend A-1 Self Storage to everyone, just because of Dean! Plus, it is such a clean and secure environment. We felt our belongings were in excellent hands. Thank you for everything Dean and A-1 Self Storage!
I would like to commend you on the high quality of employees I have encountered at your Vista facility. I first rented a space with you and worked with Ivy, who was outstanding. I am equally impressed with Vid. He did a great job of acquainting us to your facility. I am happy to know I am in such good hands. I would certainly recommend your facility to any friends who need storage space. A big Thank you to Vid for making our move less stressful. I really appreciate his outstanding customer service.
I was previously a renter at this location. I was very pleased with the professionalism of the staff: Darlene and Maira. When I needed storage again... I immediately thought of them as they had been very helpful, professional, and always welcoming. Quality employee's are hard to find and you are fortunate to have 2 that not only have good work ethics, but also the ever necessary high people skills as well. They are superb.. and I value them greatly as I hope they are equally respected by their peers and employer.
Always a welcome face(Todd and the team) and good security as well!I believe I am one of the longest term rental clients they have over 15 years with this same location . Yes some new faces over the years but always the best service you could ask for!
I fully recommend this location and the personal is so giving on different options for your own convenience. I been leasing spaces along 7 years and I always got good experiences like in 2009. It was the very end of the year, I mean december 31st and I got the urgency to move out in a different space to downstairs. Jamal was supposed to check out 15mins after I got in. He saw the need and I remember now when he said, " I am not to let you hanging here like this." WOW this guy really did lots on me with that attitude. Maricela got the best memory that I've ever seen and recalls every one of the needs and requirements of the customers. I'll give 6 stars to this fabulous A1 team.
Excellent facility and personnel! I have been a client for 3 + years and the facility is the cleanest I have ever seen and the staff friendly and professional.
This is my first time using storage and Maricela made it so easy for me to move in. She takes the time to listen and find you the best deal. I've had the unit for 3 months now and the units are always very clean. They also have a very user friendly website. I'd recommend A1 to absolutely everyone!
I checked so many places before I came to A-1 Storage facility in Hotel Circle. I was impressed with the cleanliness of the facility and the caring attitude of Darlene and Maria. I feel good and I am happy that my stuff are stored in a very clean and safe place. I am also satisfied that I am dealing with staff that are customer service oriented people. Whenever I ask for something, copy of the contract, receipts, etc, I always get it right away. I will, definitely, recommend your facility to my friends if ever they need one.
I recently stopped by to get rates for my daughter for the summer. I was a little confused on where to go because all this construction was going on but they were open. I came in and spoke with the "directors or first impression"(clever) and I asked about what their rates were. They asked simple questions like what big item am I storing and they showed me the unit. the place was very nice and clean. It looks like it stays cool in the summer. I ask to reserve but I could not because it was too far in advance. I gave my daughters name and number and they said they will call me at a closer date. I will definately store there.
Yabone and the crew at the Vanowen, N. Hollywood location are amazing! I ended up needing an additional storage unit when I moved back to LA. Yabone has been so helpful and attentive to my needs! I have had units with other storage companies and none of them have had the fabulous management and clients services like A-1 Storage. I have referred several people to your company! You're the best!
Absolutely the most professionally run storage facility we have ever used. The staff is always receptive to our needs, the facility is spotless, We feel safe on the premises and their billing process is easy to understand. I highly recommend the 301 High Street location. Whomever manages this facility is doing something very right.
We had a great first experience! My wife and I have tried to avoid collecting possessions we don't use, and therefore have never considered self-storage. Recently, however, circumstances have necessitated our relocation without the luxury of ANY space to spare. Our lines of work are both tool intensive, though, and we are avid outdoors-people. So we finally have more stuff than we can fit, and we want to keep it! I shopped around and while your price was not the very best, it was close, and the first month of rent free is a nice incentive. What sealed the deal was the location. Not more than 2 miles away, and we don't even need to get on the freeway (though we could if we wanted).The "First Impression Specialist", Rosie, was amazing on the day we stopped in to inspect the units to reserve one, and even more amazing on the day we came with a trailer to unload. She juggled another ("high-maintenance") customer, the phone, and us without losing a smile, much less her patience. That's pretty impressive. Afterwords, she was able to come down to get us into the right unit, and drove my Aunt, who was there with us, up to use the restrooms on the opposite end of the property and back down again. Rosie is awesome. Please pass on our thanks to her for her top-shelf customer service.
- Robert P.
I simply wanted to take moment to thank you-your organization-company for having such a competent staff at my warehouse facility in Mission Valley in San Diego California, Hotel Circle location. The staff is always pleasant, and very helpful. Darlene and Maria always go out of their way to support me in answering questions or simply being there to help with any needs I may have. I have been using your facility for over 5-7 years, and although you had a great staff when you opened my account with you, Darlene and Maria are the BEST!! of the BEST when it comes to their professionalism and support.
It makes my job easier to work with a staff that cares and shows me every time I seem them they are happy to have me as a customer, thank you for having such a great staff here in San Diego.
I would like to extend my sincere appreciation and gratitude towards one of your employees that took the the time to understand my situation and compassion to approach his supervisor Mr. Ratliff to assist me with my storage unit. This is the type of customer service that will easily allow me to refer over and over to indiviuals seeking a full service, high customer service facility. This employee (I only know him by his first name: Jules) is truly an asset to your company. I want to send my most gratuitous thanks and appreciation. I will not hesitate to use or refer this facility to any and all who need.
I had to move my storage into a smaller unit and the woman behind the desk was so helpful her name is Ashley. She helped me bring a desk to the donation room , she lent me a key for the new storage till everything was moved and even showed me the bathroom knowing I would be there all day. At one point she even checked in on me which was great because being a female there alone can be scary. Thanks A-1 for having Ashley.
- Leland L.
Thanks to Ashley, what I thought was going to be a "nightmare" of a situation in moving and donating two metal 4-drawer file cabinets to A-1, turned out to be no problem at all! Ashley has a "Nordstrom" type fabulous customer service and a no-problem attitude and wheeled the cabinets off...!THANK YOU! I really like A-1 Storage...it's immaculate with great staff!
- Nanci G.
Great place and Patrick was very helpful and friendly!
We ended a long contract with A-1 and want to say how appreciative we are of the support and service. No complaints, only compliments. Brian was a great customer service rep for the company.
This is my first time using a storage facility, and Dania and Melissa have made me feel extremely welcome. I'm delighted at how well-kept the place is, and how attentive everyone who works here is to the facility itself. Thank you again!
Moving is never fun and always complicated. The customer service at this particular location already gave me a sense of relief. The staff was easy going and informative. One of the staff members,(Patty) went to show me the available units that suited my needs.
I found what I needed!! She was great! Thank you gals for making a part of this move easy!
Great staff, always helpful and the facilities are excellent.
I had a minor crisis involving a storage issue for my daughter. Both Talia and Ashley from your location at 20704 Earl street were not just accommodating in helping me but had sincere compassion for my situation. There are too many customer service representatives in businesses who just want to get through their day and really could care less about the needs of a client. Please let them know I was truly blessed by meeting them. Bravo to your company for having them for for you! Thank you!
I needed a storage temporarily during a move to another city. I just want A1 to know that Tara at your Lakeside location was wonderful. Each time we had contact with her she was very helpful and friendly. She always greeted us with a smile on her face. You have a great employee which is Tara.
My company has been utilizing A-1 Self-Storage facilities for over 5 years. I am at the storage facility at least 3 times per week for my business, and always have a great experience. I am greeted by kind, courteous, helpful employees. The properties are very secure and very clean! I would recommend A-1 Self Storage to any of my clients, friends, or family!!
First time at A1 storage. Customer service at the desk was really helpful. Nice clean area to store your belongings. I would recommend anybody.
- Blanca B.
The staff is #1. Clean and very safe to keep my items. You have a problem or question and they are there to help you. I LOVE this place and the staff. Keep those smiles on..:-)
This storage facility has the best managment ever. I had a problem with my door and Stephanie went above and beyond to help resolve the problem. My unit now has a brand new door that is awesome…I wish all units had doors that were this easy to use. The employees here at this facility are very helpful and always very friendly. I would definately reccoment this storage location to anyone needing a unit. Also,I hope Stehanie's managers know what a awesome emplyee she is....She is the BEST!!!!!
- Jana M.
A-1 storage is always clean and secure. I have rented storage space in other places and was not happy with the service. But at A-1 the staff is always very helpful. I would always recommend going to A-1 storage before going anywhere else for your storage needs.
- Steve T.
Dean, Thank you for your kind words and you're the one who made my start-up experience enjoyable. I'm glad I chose your facility to rent a unit.
- Steve D.
I have been a customer at this locstion of A-1 Storage for a number of years now and I am very pleased with the staff that is responsible, respectful and helpful. They have maintained a facility that is clean and safe. I continue to recommend them to family and friends alike. I appreciate the overall quality of service that is provided.
- Daniel P.
I would like to take a moment to tell your company about the service I receive from the personnel at your facility. They are very professional courteous and pleasant. They advise promptly on my deliveries which time is of great importance in my line of work. The facility is always clean and tidy I like that! Thanks for the Great Service!
- Gordon T.
My wife and I really enjoyed having our belongings stored with you while we found our home. We always felt like it was well taken care of, clean, secure and professionally run. It was a pleasure to know that while we were in transition, or things were well taken care of. Any time we called or wrote with a question, it was promptly answered in the same day and very well explained. Your services, staff and facility were top rate and we will certainly consider using A-1 again in the future should we have a need.
- Mark R.
I am happy to say that I am very pleased with A-1 storage and this particular location. The staff is always very friendly and very helpful, I feel comfortable with my precious belongings being stored there and would defintely recommend this facility and location, it is kept up very nicely too. Thanks to all of you and "Thank You" Patty.
- Deanna D.
The team in Oceanside(Steve and Billy)are on top of it! They are always there for me. I moved in about 7 months ago and Steve and Billy made it simple. A friendly and helpful team is always there when I need to go to my storage shed. It's a pleasure!
- Mike P.
A1 fashion valley is one of the best storage facilty around all the ladies in the office have been so helpful in paticular Karen the manager,I have been a long time customer and always will be.
- Mark C.
I had to move unexpectantly so I drive up to A-1 Storage to buy boxes and moving materials... Patty assisted me with everything that I needed. She was a life saver and she was very nice to me and very professional. I wiill go back if I move again!! Thank you Patty!!
- Crystal D.
VID at Vista was amazing. He took me through the process, and gave me helpful hints for protecting my personal items in storage. Thanks so much!
- Kathryn C.
I would highly recommend this storage facility to anyone based on the great customer service! Darlene and Maira go out of their way to accommodate customers need. They have even been flexible with their own break or lunch schedules to remain in the office in order for me to pick up packages. They're responsive to any billing questions, provide alerts to packages received and know their customers by name. I usually have a family member or two with me when I stop by and they are also greeted by name and offered good old m & m.'s My only regret is that the facility is unable to have deliveries placed directly in the units.
- Laurie M.
Okay i just dont know where to start the manager david has been so helpful ,polite,and is very respectful,i see him bust his butt keeping this facility the cleanest i have ever seen even when he was without a helper he was taking care of the whole place him self for like 2 or three months until he got his new arival christal who is also working out okay as well. so i would like to thank him and a1 storage for jobs well done.
Very impressed! I walked in and was greeted by David.... great customer service , great prices I was given a tour and its way clean, and it has very accesible units.
I can't thank Billy & Steve enough for all their assistance. I wasn't sure what to do and they couldn't be more helpful. I will recommend this facility to everyone I know. Please let Billy and Steve know how much they helped me. Thank you again.
- Catherine W.
My experience was pretty good and Steve and Billy are very knowledgeable. They went out of their way to help me. I appreciate what they did. Thank you!
- Frank S.
The facilities are state of the art, the personnel is as friendly and prepare as they come. In addition the owners which I had the pleasure to meet during my visit to their store are a class act. They are the type of people that are heavily involve in humanitarian work overseas and as service member serving overseas I can tell you people like T.R. and his wife makes our job in theses countries so much easy. This is the type of business people am proud to do business with they gave so much to society making our word a better place. Thank you!!
- Jose S.
I have nothing but good things to say about your crew and how they keep and maintain your facility. David, Jim, and Tracy are all very nice, friendly, and of the utmost professionalism!
- Patrick L.
Your Fullerton store location has been a wonderful expeirance for us. Always friendly and engaging, the entire staff has been professional whatever the task at hand. Wheather paying the rent, saturday morning cleanup, showing units to other customers, or questions about storage or auctions, always a hello dennis or hi how are you today. They have and continue to be very generous with the flat rolling carts at their location which has saved us HUNDREDS OF HOURS. P.S. and the restroom have always been well mantained. we thank them for everything-always a job well done.
- Dennis S.
I have used other storage facilities but nothing like this one. The girls are super friendly. The facility is very clean and I always get my courtesy calls every month. Having storage in general can be a headache but I'm glad I'm storing my items at this location. Very safe! :)
As a long time customer at the A-1 Storage in Oakland. I notice that the facility is very clean and the staff is always helpful. Marisol has been here since I've rented here and she has been reliable and a great manager.
Thank you so much for the many years of safe storage for our many goods and for the excellence of your service. You [Phyllis & Patrick] epitomize what quality customer service should mean everywhere. You are friendly, helpful, warm, and you remembered our names. I do hope you have a long and satisfactory career at A1. I also hope that A1 recognizes what gems they have in you as employees. Because of you, should we ever need storage again, we will think of AI first.
Darlene was very professional and met all my immediate needs for personal storage. She provided paperwork immediately, offered a discout and connected me with movers. The unit is very clean and safe with great hours of operation.
I rented a storage space on 6/12/12 at 3911 pacific highway. I just want to drop a note and tell how nice and professional Ken was. The facilites were spotless, Ken was very knowlegable and patient. I really appreciate good customer [service]. Thank you.
My Mom and I have been with the North Hollywood Branch going on 2 and 1/2 years now. Valentin and Yabone welcomed us in, and worked with my Mom to find the best unit and deal available. They are always polite and helpful with whatever question(s) or concerns that we may have for them...and they too know us by name. This is probably the best branch in my opinion...it is very clean, safe, and the costumer service is great. :) Highly recommended! - Thank you!
- David B.
I currently have a storage space, everyone in the office is very friendly, always have a warm smile when you enter the office. I would highly recommend this storage facility to anyone.
- Jody R.
I've had a large unit at this location since July, 2011. Everyone has always been extremely helpful. When I first arrived looking for a unit, Jim was very helpful in figuring out what size unit would work for me and he made the rental process pleasant and quick. When I was considering moving to a smaller unit, Tracy went out of her way to help me figure out what unit might work and what was available. (I ended up keeping the unit I already had.) When it was time to move out of state this week, Jim was extremely accomodating about allowing me to have relocation containers delivered to the premises so that I could load from my storage unit. He even called to let me know the containers were there! After everything was loaded from my unit, Jim followed up and took care of closing out my rental with no hassles whatsoever. Both Jim and Tracy are exemplary representatives of A-1 Storage and they made my 10 months of storage use a wonderful experience!
On another note, the premises at this location are always immaculately clean. There is plentiful parking and room for delivery trucks, etc. Access to my unit was a breeze. Overall, I had such a wonderful experience at the 3040 Oceanside Boulevard location that it began to feel like a second home. I would recommend this location to anyone who needs extra storage! Thank you! - Cheryl T.
Patricia and her co-worker were very polite and helpful in showing us what was available and best suited for our needs.They explained everything very well to us. I would refer them and your storage facilitiy to anyone I know. Thank You,
- Lorie G.
The staff is awesome!!!!! Patty is awesome! Great service and Military Friendly.
I rented a storage space from you and was very happy with it. The staff are friendly and helpful and this is the CLEANEST storage facility I ever saw. The cleanliness is unbelievable -- it's not just that I like a clean place to put my stuff, but also attention to being clean means to me that the staff is paying attention to every aspect of keeping me stuff safe for me. Don't need storage any more at the moment, but based on my experience with your place, A1 Storage will always be my first choice!
- Nancy S.
When I came to this country 12 years ago I rented a small unit at A-1 Self Storage.... and then another bigger one, until I got the biggest unit......,and after 2 years with A-1 Self Storage I left only because I needed a bigger space. The people at that time were awesome...
After 10 years I came back to rent a small unit again but not for businesses this time, but for personal use, and that was the occasion I met Dean and I have to recognize that this company has been doing a great job hiring the best quality people to take care of us.
Dean has exceeded my expectations about Customer Service and he is not only a great Manager but a wonderful person always helping and serving people unconditionally. I met a couple of great guys from Corporate office the other day at Huntington Beach and I expressed myself about how happy I am as a customer.
GOOD JOB GUYS!!!!!!
I would like to thank Susan, and all the staff members at Paramount A-1 Self Storage for their excellent customer service. -Andre B.
I want to take this opportunity to let you know how fantastic Maricela is at this office location. She is absolutely fantastic, extremely customer service oriented and very willing to make it all happen smoothly and efficiently when moving furniture into the storage units. I am very impressed with her great attitude and willingness to get everything done in a proper fashion. She definitely deserves a bonus. - Barb L.
I have dealt with several storage locations, and I can say without hesitation that the customer service at A-1 Self Storage on Vanowen is the best. Yabone the site manager is friendly and attentive, as well as the rest of the staff. The facility is clean and well lit and secure. I would recommend this storage facility to anyone with self storage needs. - Mike E.
Had a great experience. Clean great operation.. Darlene was always upbeat, pleasant and helpful. i will recomend you to all my friends.
- Rich K.
My company has a unit at the above subject. Since first renting your unit, the staff at the Paramount location have been exceptionally professional and kind to my employees and myself. They are constantly keeping the exterior and interior clean. Please extend to them on a job well done. Their names are: Luis, Judy, and Susan. Thank you. -Rick C.
I have had a storage unit for about 2 years at Belmont and recently rented an additional unit. The good attention I received on my first visit was what convinced me to rent there. The office personnel have consistently been helpful, pleasant, and trust-worthy. -Anastasia M.
I was a customer at your storage facility in El Cajon on Magnolia Ave for approximately the last eight months. I am writing you this email just to inform you of the exceptional service I received from your two employees Shawn and Grace. These ladies were always more then helpful with any questions or problems I had. They always were quick to follow up and address my needs and seemed to always do it cheerfully with a smile on their faces. Working in the customer industry myself I can tell you how rare it is to find employees with this level of follow up, dedication, and service. The way a customer is treated goes a long way and not only would I rent a unit at your facility again in the future, I will recommend anyone I know who needs a storage unit to see the fine people at A-1 Self Storage in El Cajon. - Andrew W.
I have used A-1 Self Storage on and off through the years and love it! Facility is clean, well-lit, and feels very safe and secure. - Carol E.
I went to your facility in North Hollywood and spoke to Alma. She was fantastic gave me all the information I needed and got me signed up and on my way within 15 minutes. I am moving stuff into storage tonight.- Jo Ann L.
Shawn was very helpful and friendly. She called us as promised regarding our final bill. It was refreshing to have great customer service from a happy, smiling person. -James S.
Brad is a perfect example of the ideal mamager. He is always friendly, understanding, knowledgable, and helpful. I would vote for him as "Employee of the Year." Your customer service policies are right in line with customer satisfaction. Your facility is always clean and I enjoy your music selection while I am loading my stuff into the storage locker. I will recommend you to all my friends. -Charles G.
I want to recognize Rey, the manager at the Morena Blvd store for his excellent customer service! My daughter's spare locker key was misplaced, and we thought it might have been stolen. Rey was able to put an over lock on our unit. He reassured us that no one would access the storage unit except for those authorized by my daughter. That is fantastic peace of mind for the security of the items we've stored! Especially since we were dealing with the situation from long distance. Rey was cheerful, helpful and reassuring. -Laura
You guys are great ! The facility is the best (safety, accessibilty, lighting, and good use of your space allowed made moving our junk quick and easy. -Frank E.
Muy buena cortesia de empleado en especial Susan. Nunca e tenido problemas tengo mas del ano y yo se los recomiendo. -Lily
Customer service is difficult to find in this day and age. Fortunately, I discovered it with A-1 Storage Vanowen, about a year ago. There has been no staff turnover to my knowledge, which speaks volumes. Valentin and Yabone know me by name and have consistently worked with me to meet my needs in the most economical and professional way. The location is easy to get in and out of, extremely clean and well-kept. I have no reservations related to safety. The site has staff on-site most hours of the day to answer any questions or assist in any way. I am an appreciative, and pleased, customer. Thanks guys! -Jo H.
Thank You so much, we will recommend your storage location. Office staff was always helpful and nice. -Joseph B.
Brad at the Pacific highway location in San Diego CA extended Excellent customer service he was not only knowledgable and courteous but very efficent and helpful he truly made what started out as a stressful day a much better experience. -LaShon G.
I want to sincerely thank Shawn for her exceptional customer service! Shawn helped us with all our questions regarding moving out of our storage.She even went out and beyond the call of duty to make our move easier! You are a blessing Shawn-Thank-you soooo much. We have been customers for 11 years now and it has been great dealing with you all. We recommend A-1 storage Whole-heartily!!-Thanks again! -Steve and Margarita
Everything is GREAT! Staff was courteous and helpful. Easy access to facility. I really like the storage facility. -Bonnie
I am very given to the A-1 Staff, and the overall product of the facility. The vendors have been very kind and generous in support. I hope to continue to build an improved rapport with A-1, the staff are conducive in many events. People are the principle factor for building kindness and continued respect, and I have only seen true gentility in the actions. Thank you. -Refugio
This is a great place to store your things. The manager is very helpful and has wonderful customer satisfaction skills. If you need a spot that is clean and safe with a great manager, go to the Main St., Santa Ana, CA A-1 Self Storage. This is the real deal! -S. Salins
Rarely do I ever write a review, good or bad, but the service at the A-1 Self Storage facility in Santa Ana is worthy of your attention. The storage facility itself is easy to find, very clean, and very well maintained. Access hours are very convenient and the camera and security devices should ease any concerns you have about the safety of your items. But the real reason to use the storage facility in Santa Ana is because their on-site employees are top of the line. They're always nice, helpful, and ready to suggest realistic solutions to whatever storage issues you may have. I only go to my storage unit twice a year, but I know the manager by name,(David) which is true testament to the wonderful service they provide. I have always been impressed with their service, and I doubt that any other storage facility can compare to the quality service provided at the facility in Santa Ana. - Charlene
I just wanted to acknowledge the good work and job that is being accomplished by the David and Brenda of A1-Storage. I believe that a humanitarian duty is also being meet, God bless. -VuSon N.
The service was superior in every regard! Fast, helpful, super people at the counter made a difficult move easier and much better then another experience I had in 1993 with a different storage company. Advice was given on per diem rates with a friendly attitude on every interaction. Really have it together for a service company.
- Jean T., A-1 Self Storage La Mesa, CA
This review is for A1 Car Storage, at the same location. I've had some work done on the house, and had to make room in the garage, so I had to get my classic convertible out. What a great facility. Right on a quiet stretch of Pacific Highway, with really easy access to the freeway. Immaculately clean, and first class all the way. The car storage area is closed off from the rest of the facility, and is locked and monitored with cameras. This isn't a place you take your clunker, either. Full of high-end classics and contemporary vehicles. The staff was friendly and courteous, and very efficient in helping me get my car in and out. Amazingly, after about two months, there was hardly any dust on the car - stayed really clean. Cleaner than it does in my garage at home. While I much prefer to keep my car at home, if you have to use car storage, this facility and staff can't be beat.
- John G., A-1 Self Storage San Diego, CA
I have rented space with A-1 @ 11800 Vanowen in N. Hollywood CA. for years, It is a clean, safe place to store my goods and has many extra services: electronic green recycling, UPS/Fed Ex deliveries, excellent hours of access, faxing and on the human comfort side--coffee and cold water when your moving boxes in 100 degree heat, or raining like crazy. Highly recommended for security, clean environment, ease of access, good location, excellent prices, and of course the great on-site staff who are friendly, informed, courteous and professional.
- Seneca S., A-1 Self Storage North Hollywood, CA
I was able to go in check out the unit and sign up right away. Everything was extremely simple and quick, the staff on hand was great. Would recommend. Thanks!
- Kristin Y., A-1 Self Storage North Hollywood, CA
I would like to take a moment of your time. The Concord Location is kept clean and organized and most of all a friendly atmosphere. Art and Peggy are a DELIGHTFUL! They always seem to assist their clients to the fullest! We need more of them just like them in the work place. Please inform Art and Peggy that I appreciate the both of them. THANK YOU!
- Bridget P., A-1 Self Storage Concord, CA
Wonderful service. Grace went above and beyond the call of duty for me!!
- Michelle F., A-1 Self Storage El Cajon, CA
Thank you everything was great. I want to give a shout out to Grace from A-1. She is top notch and I would do business there again. Thank You very much.
- David S., A-1 Self Storage El Cajon, CA
Very nice people. Wonderful employees working at that storage company.
- Preston F., A-1 Self Storage El Cajon, CA
Highest Recommendation Goes to DEAN@ HB, A-1 Self Storage! After Researching many Storage Facilities in OC - I was stunned at the GAP in Standard! A-1Self Storage at Gothard in HB is IMMACULATE, Secure, A Professional Operation!!Sincere THANKS! to Dean Deralas!
- C. Raffaelli, A-1 Self Storage Huntington Beach, CA
I have been a long time customer at A1 Storage Fashion Valley as the customer service and location are excellent !!! One person that I admire is Patty......she has been handling my lease/paperwork for several years now and she not only is DELIGHTFUL but EFFICIENT !!!! Patty is a wonderful representative of your company !!! So nice to interact with !!!
- Victoria T., A-1 Self Storage San Diego - Fashion Valley, CA
I am a returning A1 storage customer. I want to recognize Ray at the san diego moreno storage facility. Ray's customer service was outstanding During the time I was filling out the paperwork two customers came into the office on seperate business. Ray greeted both customers by name and in such a friendly manner I was blown away. Ray is truly an outstanding director of first impressions.
- William B., A-1 Self Storage San Diego - Morena, CA
Amazing storage facility. I have been a customer for two years. They have great customer service and are willing to help with anything you need. I have had a great experience at the A-1 storage facility in Anaheim, Ca. This storage facility is clean and trust worthy. - Giovanni C., A-1 Self Storage Anaheim, CA
Everything was great and the storage space was perfect. Everyone i have had help me move things has been so impressed with the cleanliness and security of the facilities. Thanks!
- Tyler P., A-1 Self Storage La Habra, CA
We were there today and moved in to a 10 X 20 space. Susie and Sara were terrific. The storage was clean, the staff very friendly and helpful. I am sure our things will be very happy there until we find a place for our daughter in the area. Thanks again and A+ to the Sunday staff.
- Holly M., A-1 Self Storage Lakeside, CA
I meant to send this email almost two months ago, so I apologize for the delay. My father, rented a storage locker from A1 in El Cajon for about eight years. He passed away last November and left me with the unpleasant task of clearing out the locker. In January, when I finally got access to the locker, I was disheartened to find that it was almost entirely junk. I rented a U-Haul and took literally about 98% of the contents straight to the dump.
My point for writing is that your employees Shawn and Grace were extremely courteous, helpful, and understanding of my situation, and made a very unpleasant task just a little easier. I always appreciate good customer service, and Shawn and Grace were just terrific. If you share this with them, tell them I'm sorry it took me this long to write to you, but I did not forget. Thank you.
- Eric B., A-1 Self Storage El Cajon, CA
I can’t say enough about how fantastic everyone is over at A1. Friendly, courteous and truly some of the finest customer service. Not to mention their facility is always well kept, clean, well lit and tended to. Even the bathroom is clean. Keep up the good work! Sincerely, A truly happy customer.
- Mj Tinling, A-1 Self Storage Vista, CA
I rented a space at the Vanowen location in North Hollywood, CA until just a few days ago. The staff was really great and helpful and respectful. Also, the space was extraordinarily clean and maintained well.
- Mark J., A-1 Self Storage North Hollywood, CA
You guys have been as solid as a rock. I've been with you for the better part of 20 years (and even before that when I moved home with my family for a short while). I know Karen has moved on, but I have to mention her. She has been so helpful and understanding - as has all of the staff - including the call center. Everyone is courteous and helpful, no matter the need or the issue. I'm leaving the area soon, but I really wanted to take the time to say THANK YOU, ALL of you before I go!
- Cheryl H., A-1 Self Storage San Diego - Mission Valley, CA
Hello, I have been a customer at your Belmont, CA location for the past couple of years. I just wanted to let you know how pleased I am with the level of customer service that your staff (namely John (J.P.) and Anabelle) have provided to me. I have been incredibly satisfied with the attention that I have received from these individuals and because of them, I have recommended your storage facility to many of my peers.
You should consider yourself very lucky to have found such wonderful employees to run this location. If there is any type of acknowledgment that you offer to your staff for doing such a great job, these two are definitely worthy. - Joanna, A-1 Self Storage Belmont, CA
I want to thank all of the hard working staff at A1. It is truly one of the nice storages I know. Thank you for always being helpful and nice.
- Dee, A-1 Self Storage Fullerton, CA
I am so pleased to have you as my support as to the safety of my personal items. I truly believe in the name "A-1" and is most please with your performance. I highly prefer your business to all. Thanks again.
- Crooms, A-1 Self Storage San Diego - Fashion Valley, CA
Your facility is very nice and the rates are very competitive. I would definitely recommend A-1 Self Storage to anyone.
-Pat A., A-1 Self Storage Belmont, CA
I rented a unit last Friday afternoon. The young lady on duty was extremely pleasant and helpful. Thank you.
-Patti R., A-1 Self Storage Glendale, CA
I'd like to say that the service and personal attention I recently received in dealing with Karen at your A-1 Alvarado location in San Diego, California was absolutely outstanding.
-Marvin L., A-1 Self Storage San Diego - Mission Valley, CA
I really appreciate Stephanie at the 14908 Downey Avenue, Paramount, CA 90703. Such friendly professionalism with and interest in what I am trying to accomplish after losing my car; home and almost my life. Thanks A-1 storage for a family sense business.