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Testimonials

A-1 Self Storage sincerely values your patronage and your thoughts. Our goal is to ensure we provide quality products and the level of customer service you expect.

Would you like to share your A-1 Self Storage experience? Please click here to send us a review / testimonial, or email your comments to President@a1storage.com. Please be sure to include your storage location. We look forward to listening to you!

Here are some examples of what our customers have to say about the A-1 Self Storage difference:

 

A-1 Self Storage | Car Storage:

This review is for A1 Car Storage, at the same location. I've had some work done on the house, and had to make room in the garage, so I had to get my classic convertible out. What a great facility. Right on a quiet stretch of Pacific Highway, with really easy access to the freeway. Immaculately clean, and first class all the way. The car storage area is closed off from the rest of the facility, and is locked and monitored with cameras. This isn't a place you take your clunker, either. Full of high-end classics and contemporary vehicles. The staff was friendly and courteous, and very efficient in helping me get my car in and out. Amazingly, after about two months, there was hardly any dust on the car - stayed really clean. Cleaner than it does in my garage at home. While I much prefer to keep my car at home, if you have to use car storage, this facility and staff can't be beat. - John G.

 

A-1 Self Storage | Anaheim:

I rented a space from you in December 2001 through today. I usually dealt with Todd at the Anaheim location (3535 W. Ball Rd.) and I wanted to give him a commendation. He was always very helpful whenever I had questions. Please thank him for being so professional and doing a great job! - Don H.

 Patricia and her co-worker were very polite and helpful in showing us what was available and best suited for our needs. They explained everything very well to us. I would refer them and your storage facility to anyone I know. Thank You. - Lorie G.

 

A-1 Self Storage | Belmont:

I have had a storage unit for about 2 years at Belmont and recently rented an additional unit. The good attention I received on my first visit was what convinced me to rent there. The office personnel have consistently been helpful, pleasant, and trust-worthy. -Anastasia M. 

Great staff, always helpful and the facilities are excellent. -Bill M.

 

A-1 Self Storage | Chula Vista:

I would like to extend my sincere appreciation and gratitude towards one of your employees that took the time to understand my situation and compassion to approach his supervisor Mr. Ratliff to assist me with my storage unit. This is the type of customer service that will easily allow me to refer over and over to individuals seeking a full service, high customer service facility. This employee (I only know him by his first name: Jules) is truly an asset to your company. I want to send my most gratuitous thanks and appreciation. I will not hesitate to use or refer this facility to any and all who need.
-Jeff M.

I have dealt with Linda at the Chula Vista branch several times.  From our first encounter I have been impressed with her friendly and professional manner.  She is very encouraging and very understanding.  Excellent customer service is hard to find these days, but not with Linda.  Thank you Linda. -Wanda A.

 

A-1 Self Storage | Concord:

I would like to take a moment of your time. The Concord Location is kept clean and organized and most of all a friendly atmosphere. Art and Peggy are a DELIGHTFUL! They always seem to assist their clients to the fullest! We need more of them just like them in the work place. Please inform Art and Peggy that I appreciate the both of them. THANK YOU! -Bridget P.

We have rented a storage space several times over the years. Peggy is always so helpful and very nice. I have referred quite a few people to A-1 storage and will continue to do so. The prices are fair and the grounds are very clean.  

 -Sharon E.

 

A-1 Self Storage | Cypress:

This is a jewel of self storage places. Always clean and well maintained. Security gate and surveillance cameras throughout. The staff is always very helpful. 24 hour access is a plus. -Dave C.

I've been a tenant for a long time, Never had a problem with the staff always been helpful when needed. I'm completely happy, good job. -Ruben M D

 

A-1 Self Storage | Downtown:

The facilities are state of the art, the personnel is as friendly and prepare as they come. In addition the owners which I had the pleasure to meet during my visit to their store are a class act. They are the type of people that are heavily involve in humanitarian work overseas and as service member serving overseas I can tell you people like T.R. and his wife makes our job in theses countries so much easy. This is the type of business people am proud to do business with they gave so much to society making our word a better place. Thank you!! - Jose S.

Brad is a perfect example of the ideal manager. He is always friendly, understanding, knowledgable, and helpful. I would vote for him as "Employee of the Year." Your customer service policies are right in line with customer satisfaction. Your facility is always clean and I enjoy your music selection while I am loading my stuff into the storage locker. I will recommend you to all my friends. -Charles G.

 

A-1 Self Storage | El Cajon Magnolia:

I was a customer at your storage facility in El Cajon on Magnolia Ave for approximately the last eight months. I am writing you this email just to inform you of the exceptional service I received from your two employees Shawn and Grace. These ladies were always more then helpful with any questions or problems I had. They always were quick to follow up and address my needs and seemed to always do it cheerfully with a smile on their faces. Working in the customer industry myself I can tell you how rare it is to find employees with this level of follow up, dedication, and service. The way a customer is treated goes a long way and not only would I rent a unit at your facility again in the future, I will recommend anyone I know who needs a storage unit to see the fine people at A-1 Self Storage in El Cajon. 

- Andrew W.

Wonderful service. Grace went above and beyond the call of duty for me!!
- Michelle F.

 

A-1 Self Storage | El Cajon W. Main St:

Thank you so much for the many years of safe storage for our many goods and for the excellence of your service. You [Phyllis & Patrick] epitomize what quality customer service should mean everywhere. You are friendly, helpful, warm, and you remembered our names. I do hope you have a long and satisfactory career at A1. I also hope that A1 recognizes what gems they have in you as employees. Because of you, should we ever need storage again, we will think of AI first.  -Norval B.

It was an ordinary experience. I was helped promptly and the staff was friendly. The place was clean and well maintained. -Kelly Sturdivant

 

A-1 Self Storage | El Monte:

This storage facility has the best management ever. I had a problem with my door and Stephanie went above and beyond to help resolve the problem. My unit now has a brand new door that is awesome…I wish all units had doors that were this easy to use. The employees here at this facility are very helpful and always very friendly. I would definitely recommend this storage location to anyone needing a unit. Also, I hope Stehanie's managers know what a awesome employee she is....She is the BEST!!!!! 
- Jana M.

I would definitely recommend A-1 Self Storage in El Monte. They have great prices, I found that my storage rent was nearly cut in half compared to other places I've tried. The facilities are very clean and the staff is friendly and helpful. -Crystal Eskew

 

A-1 Self Storage | Fashion Valley:

Moving is never fun and always complicated. The customer service at this particular location already gave me a sense of relief. The staff was easy going and informative. One of the staff members,(Patty) went to show me the available units that suited my needs. 
I found what I needed!! She was great! Thank you gals for making a part of this move easy! -Lorenzo

I am happy to say that I am very pleased with A-1 storage and this particular location. The staff is always very friendly and very helpful, I feel comfortable with my precious belongings being stored there and would definitely recommend this facility and location, it is kept up very nicely too. Thanks to all of you and "Thank You" Patty. - Deanna D.

 

A-1 Self Storage | Fullerton:

This is my first time using a storage facility, and Dania and Melissa have made me feel extremely welcome. I'm delighted at how well-kept the place is, and how attentive everyone who works here is to the facility itself. Thank you again! -Jess

I would like to take a moment to tell your company about the service I receive from the personnel at your facility. They are very professional courteous and pleasant. They advise promptly on my deliveries which time is of great importance in my line of work. The facility is always clean and tidy I like that! Thanks for the Great Service! - Gordon T.

 

A-1 Self Storage | Garfield:

First time at A1 storage.  Customer service at the desk was really helpful. Nice clean area to store your belongings.  I would recommend anybody. 

 - Blanca B.

Helpful and friendly staff, clean and well maintained, easy access to storage space, and available karts to move heavy stuff. I was also able to use their FREE moving truck which was very helpful. -Judy Parra

 

A-1 Self Storage | Glendale:

I rented a unit last Friday afternoon. The young lady on duty was extremely pleasant and helpful. Thank you. -Patti R. 

I received some of the best service from a man named Kevin here. Their storage units are always clean and the people are always helpful and polite. 

 -Jose G.

 

A-1 Self Storage | Hotel Circle:

Darlene at the Hotel Circle storage facility is indeed "A1" in my book. She answered all my questions simply and directly, showed us the above unit, sold us a lock and went above and beyond to provide "top notch" customer service. You would do well to make her your Public Relations Director because she is obviously committed to A1 and does an exceptional job making customers feel like part of the A1 family. Thank you Darlene, you are the best! - Spencer P.

I rented a storage space from you and was very happy with it. The staff are friendly and helpful and this is the CLEANEST storage facility I ever saw. The cleanliness is unbelievable -- it's not just that I like a clean place to put my stuff, but also attention to being clean means to me that the staff is paying attention to every aspect of keeping me stuff safe for me. Don't need storage any more at the moment, but based on my experience with your place, A1 Storage will always be my first choice!  - Nancy S.

 

A-1 Self Storage | Huntington Beach:

We have worked with Dean for the renting of our first unit, the second and the trading up of the second to a third larger unit. Dean has always been professional and fair in his dealings. Dean keeps the facility spotlessly clean. We have no reservations about keeping our possessions in this facility. We will be in this facility for several years and would recommend to anyone. 

-Dale S.

I just want to thank Dean Deralas for making our 3 year stay with A-1 Self-Storage such a great experience. He is one of the best business people I have ever come across. He really cared about us and was always so friendly and extremely helpful. I will recommend A-1 Self Storage to everyone, just because of Dean! Plus, it is such a clean and secure environment. We felt our belongings were in excellent hands. Thank you for everything Dean and A-1 Self Storage! -Valerie T.

 

A-1 Self Storage | Kearny Mesa:

Best prices I could find in San Diego.  Courteous staff.  Property is convenient and big enough that a large U-haul truck can get around the buildings easily. -Travis Wandell

Have been using this storage facility for 3 years. Great service and quality of storage facilities. Fast to reserve a storage unit and easy to make changes. 

 - Maayan Yakir

 

A-1 Self Storage | La Habra :

 We ended a long contract with A-1 and want to say how appreciative we are of the support and service. No complaints, only compliments. Brian was a great customer service rep for the company. -Gail B.

 Everything was great and the storage space was perfect. Everyone i have had help me move things has been so impressed with the cleanliness and security of the facilities. Thanks! - Tyler P.

 

A-1 Self Storage | La Mesa Center Drive:

The service was superior in every regard! Fast, helpful, super people at the counter made a difficult move easier and much better then another experience I had in 1993 with a different storage company. Advice was given on per diem rates with a friendly attitude on every interaction. Really have it together for a service company. - Jean T.

I went to this storage facility today and had a very pleasant experience.  Tara and Kiara were extremely kind and helpful.  They have decorated their office for Christmas, and I felt like I was actually in Who-Ville.  Thank you for making me smile today ladies!  Merry Christmas. - Angela Nelson

 

A-1 Self Storage | La Mesa Spring St:

From the minute we walked in the office, we knew we were at the right place.  Such a clean, helpful, efficient operation!  Fran was a perfect salesperson -- so cordial and clear on all the particulars of our renting.  A nice person -- even on a busy day where she was the only one working. 

- Anne Eggertsen

The service is excellent, the storages are clean, and Fran was really kind and helpful, would rate it higher if possible! -Yusuf Pashaliyev

 

A-1 Self Storage | Lake Forest:

This is my first time using storage and Maricela made it so easy for me to move in. She takes the time to listen and find you the best deal. I've had the unit for 3 months now and the units are always very clean. They also have a very user friendly website. I'd recommend A1 to absolutely everyone! -Alyssa

The service was superior in every regard! Fast, helpful, super people at the counter made a difficult move easier and much better then another experience I had in 1993 with a different storage company. Advice was given on per diem rates with a friendly attitude on every interaction. Really have it together for a service company. - Jean T.

 

A-1 Self Storage | Lakeside:

We were there today and moved in to a 10 X 20 space. Susie and Sara were terrific. The storage was clean, the staff very friendly and helpful. I am sure our things will be very happy there until we find a place for our daughter in the area. Thanks again and A+ to the Sunday staff.

- Holly M.

I needed a storage temporarily during a move to another city. I just want A1 to know that Tara at your Lakeside location was wonderful. Each time we had contact with her she was very helpful and friendly. She always greeted us with a smile on her face. You have a great employee which is Tara.

-Susan B.

 

A-1 Self Storage | Midtown:

I rented a storage space on 6/12/12 at 3911 pacific highway. I just want to drop a note and tell how nice and professional Ken was. The facilities were spotless, Ken was very knowledgeable and patient. I really appreciate good customer service. Thank you.

 -Karen B.

I am writing after being inspired to do so by the excellent customer service that I experienced while renting over the winter. I had a few names, but all of the employees with whom I dealt exhibited that perfect combination of both professional and personal service. 

-Jeffrey H.

 

A-1 Self Storage | Mira Mesa:

You guys are great! The facility is the best safety, accessibility, lighting, and good use of your space allowed made moving our junk quick and easy. 

-Frank E.

Brand new facility, love that it has a security system, also sprinkle system to protect your stuff. The have a great staff to help you out.  -Denise

 

 A-1 Self Storage | Mission Valley:

I'd like to say that the service and personal attention I recently received in dealing with Karen at your A-1 Alvarado location in San Diego, California was absolutely outstanding.

-Marvin L.

 You guys have been as solid as a rock. I've been with you for the better part of 20 years (and even before that when I moved home with my family for a short while). I know Karen has moved on, but I have to mention her. She has been so helpful and understanding - as has all of the staff - including the call center. Everyone is courteous and helpful, no matter the need or the issue. I'm leaving the area soon, but I really wanted to take the time to say THANK YOU, ALL of you before I go!  - Cheryl H.

 

A-1 Self Storage | Morena:

I am a returning A1 storage customer. I want to recognize Ray at the San Diego Moreno storage facility. Ray's customer service was outstanding During the time I was filling out the paperwork two customers came into the office on separate business. Ray greeted both customers by name and in such a friendly manner I was blown away. Ray is truly an outstanding director of first impressions. - William B.

 

I want to recognize Rey, the manager at the Morena Blvd store for his excellent customer service! My daughter's spare locker key was misplaced, and we thought it might have been stolen. Rey was able to put an over lock on our unit. He reassured us that no one would access the storage unit except for those authorized by my daughter. That is fantastic peace of mind for the security of the items we've stored! Especially since we were dealing with the situation from long distance. Rey was cheerful, helpful and reassuring.  -Laura

 

A-1 Self Storage | North Hollywood Vanowen St:

I rented a space at the Vanowen location in North Hollywood, CA until just a few days ago. The staff was really great and helpful and respectful. Also, the space was extraordinarily clean and maintained well. - Mark J.

 

I was able to go in check out the unit and sign up right away. Everything was extremely simple and quick, the staff on hand was great. Would recommend. Thanks!
- Kristin Y.

 

 A-1 Self Storage | North Hollywood Vineland Ave:

I went to your facility in North Hollywood and spoke to Alma. She was fantastic gave me all the information I needed and got me signed up and on my way within 15 minutes. I am moving stuff into storage tonight. - Jo Ann L.

I had a great experience with A-1. The gentleman at the front desk (Valentine?) was extremely helpful and courteous. The process was quick and easy and I was all processed and moved into storage before I knew it. I would definitely recommend this facility to anyone who is in need of storage. 

 - Tiffany McKillop 

 

A-1 Self Storage | Oakland:

I have used other storage facilities but nothing like this one. The girls are super friendly. The facility is very clean and I always get my courtesy calls every month. Having storage in general can be a headache but I'm glad I'm storing my items at this location. Very safe! :)  -Noah H.

Absolutely the most professionally run storage facility we have ever used. The staff is always receptive to our needs, the facility is spotless, We feel safe on the premises and their billing process is easy to understand. I highly recommend the 301 High Street location. Whomever manages this facility is doing something very right. -Carol P.

 

 A-1 Self Storage | 1783 Oceanside Blvd:

I can't thank Billy & Steve enough for all their assistance. I wasn't sure what to do and they couldn't be more helpful. I will recommend this facility to everyone I know. Please let Billy and Steve know how much they helped me. Thank you again. - Catherine W.

The team in Oceanside(Steve and Billy)are on top of it! They are always there for me. I moved in about 7 months ago and Steve and Billy made it simple. A friendly and helpful team is always there when I need to go to my storage shed. It's a pleasure! - Mike P.

 

A-1 Self Storage | 3040 Oceanside Blvd:

I've had a large unit at this location since July, 2011. Everyone has always been extremely helpful. When I first arrived looking for a unit, Jim was very helpful in figuring out what size unit would work for me and he made the rental process pleasant and quick. When I was considering moving to a smaller unit, Tracy went out of her way to help me figure out what unit might work and what was available. (I ended up keeping the unit I already had.) When it was time to move out of state this week, Jim was extremely accommodating about allowing me to have relocation containers delivered to the premises so that I could load from my storage unit. He even called to let me know the containers were there! After everything was loaded from my unit, Jim followed up and took care of closing out my rental with no hassles whatsoever. Both Jim and Tracy are exemplary representatives of A-1 Storage and they made my 10 months of storage use a wonderful experience! On another note, the premises at this location are always immaculately clean. There is plentiful parking and room for delivery trucks, etc. Access to my unit was a breeze. Overall, I had such a wonderful experience at the 3040 Oceanside Boulevard location that it began to feel like a second home. I would recommend this location to anyone who needs extra storage! Thank you! - Cheryl T.

I have nothing but good things to say about your crew and how they keep and maintain your facility. David, Jim, and Tracy are all very nice, friendly, and of the utmost professionalism!  - Patrick L.

 

 A-1 Self Storage | Paramount:

My company has a unit at the above subject. Since first renting your unit, the staff at the Paramount location have been exceptionally professional and kind to my employees and myself. They are constantly keeping the exterior and interior clean. Please extend to them on a job well done. Their names are: Luis, Judy, and Susan. Thank you. -Rick C.

A-1 storage is always clean and secure. I have rented storage space in other places and was not happy with the service. But at A-1 the staff is always very helpful. I would always recommend going to A-1 storage before going anywhere else for your storage needs. - Steve T.

 

A-1 Self Storage | San Jose Baroni Ave:

Corina is the epitome of what the highest company management would want in a local manager. She is both efficient and her warm smile and focus on the customer marked her as an outstanding public servant! I was also pleased with the polish in which the facility was kept up. -Raymond Ruckle

My father has used this place before and always told me that Corina was the best. I was in need of a storage unit so I went in to see her. Only taking about 15 minutes we picked a unit out for me. She made it super easy and was very helpful. Such a great attitude!  

 -Steven Vose

 

A-1 Self Storage | San Jose Monterey Rd:

I've been a customer for years and this place is great. I have odd hours and the access always works for me! The team keeps the place looking good Please rate us from 1 to 5 stars (5 being the best): 5 -All Cities Glass

This storage is a great place to have your belongings, it also has great prices. The employees are respectful and cooperative especially Maggie - she has wonderful customer service. I would recommend this storage location to anyone. Thanks A1 SELF STORAGE. - Melissa

 

A-1 Self Storage | San Jose Oakland Rd:

My company has been utilizing A-1 Self-Storage facilities for over 5 years. I am at the storage facility at least 3 times per week for my business, and always have a great experience. I am greeted by kind, courteous, helpful employees. The properties are very secure and very clean! I would recommend A-1 Self Storage to any of my clients, friends, or family!! -Brent W.

This was a very nice storage. Super clean and tidy. Looks quite professional and not at all run down like some storages I have used. The manager was helpfull, I was in and out quickly which is important to me. - Rich Bertalan

 

A-1 Self Storage | San Jose Bascom Ave:

Everything is GREAT! Staff was courteous and helpful. Easy access to facility. I really like the storage facility. -Bonnie

Friendly and helpful.  Facility is clean, pleasant and well organized. -B. C. 

 

A-1 Self Storage | Santa Ana:

This is a great place to store your things. The manager is very helpful and has wonderful customer satisfaction skills. If you need a spot that is clean and safe with a great manager, go to the Main St., Santa Ana, CA A-1 Self Storage. This is the real deal! 

 -S. Salins

I highly recommend this A1- Self Storage to anyone planning to keep their things in a storage. This facility is well clean and has excellent customer service. David ,an employ, takes great care of making sure the facility is clean at all times. Crystal, another employ, also goes around the perimeter of the area making sure the place is clean and well kept. Both of these employs take great care of the area and are very helpful toward their customers.  -Blanca

 

A-1 Self Storage | Torrance:

I had a minor crisis involving a storage issue for my daughter. Both Talia and Ashley from your location at 20704 Earl street were not just accommodating in helping me but had sincere compassion for my situation. There are too many customer service representatives in businesses who just want to get through their day and really could care less about the needs of a client. Please let them know I was truly blessed by meeting them. Bravo to your company for having them for for you! Thank you!

-Stephen H.

Thanks to Ashley, what I thought was going to be a "nightmare" of a situation in moving and donating two metal 4-drawer file cabinets to A-1, turned out to be no problem at all! Ashley has a "Nordstrom" type fabulous customer service and a no-problem attitude and wheeled the cabinets off...!THANK YOU! I really like A-1 Storage...it's immaculate with great staff!

 - Nanci G.

 

A-1 Self Storage | Vista:

I can’t say enough about how fantastic everyone is over at A1. Friendly, courteous and truly some of the finest customer service. Not to mention their facility is always well kept, clean, well lit and tended to. Even the bathroom is clean. Keep up the good work! Sincerely, A truly happy customer. - Mj Tinling

VID at Vista was amazing. He took me through the process, and gave me helpful hints for protecting my personal items in storage. Thanks so much! 

 - Kathryn C.

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