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Rob

A-1 Self Storage Commercial Client Spotlight: Mac Tools

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If you use a set of tools for your trade, you know how important it is to keep them clean and safe before you use them again. But what if you specialize in selling tools for other people’s trades? Then you would need a secure place to store and maintain many sets of tools every day, right?

That’s why Rob of Mac Tools relies on A-1 Self Storage in San Diego, California on Frazee Road to help him do just that. Rob travels around the San Diego area selling automotive hand tools and power tools to government and military agencies. The A-1 Self Storage facility on Frazee road is his home base. 

“I have a mobile sales truck that I sell all of our tools out of. I have a parking spot for the truck there and I also have a storage unit there,” Rob said. 

Rob, who has been a customer of A-1 Self Storage since 2014, was initially apprehensive about storing the majority of his livelihood at a self storage facility. He had heard of other people working at Mac Tools having their trucks stolen off self storage facility lots. 

“When I first started dealing with them there I was very concerned about that. The truck and the inventory value is well over $150,000, and I just figured it was a matter of time,” he said. “But we’ve never had any issues.”

Part of what helps keep A-1 Self Storage facilities so safe is the abundance of security features. From 24-hour security cameras throughout the facility, to individually alarmed units, electronic gated entry, and well-lit hallways and driveways, we make it hard for intruders to even think about messing with us! However one distinct element of our security features that sets us apart from other companies is our dedicated staff. 

“They do a good job of keeping an eye on everything. The whole place is really clean and secure. The amount of incidents that they’ve had here that I’ve heard of are very very minimal, and that’s everything to me. I have nothing but good things to say about them,” he said.  

While the self storage professionals at A-1 Self Storage pride themselves on protecting their customers belongings as if they were their own, their customer service extends even further. With customer oriented services like on-sight receiving, Rob’s job is made a little easier.   

“If I have a big freight order of stuff coming in I’ll call them and they are always happy to help me out by receiving it,” he said. “Which is really going way over the top. They certainly don’t have to do that. Their customer service is top-notch in my opinion. They help me out with a lot of stuff.”

Rob mentioned that, while the facility is actually not the closest facility to his home, he finds that having perks like these and staff willing to go above and beyond makes it worth it. In terms of affordability for a place of business, Rob said that the facility was an optimal place to have his business based out of. 

“Here in Southern California everything is stupidly expensive. To think of the fact that you could run your business out of a storage facility like this beats the cost of any other options you may have, like renting an industrial building or something else,” he said. 

For that reason we have many valued commercial clients that call A-1 Self Storage on Frazee Road, home. While we could be just a place where you park your vehicle or store your inventory, we hope that all of our commercial clients describe us the way Rob does — as a business partner. 

“I treat people the way I want to be treated, which I think helps a little bit, but they’ve been just great to me,” he said. “I would consider them like a business partner really, because they really go out of their way to help you out.”

If you’re ready to make A-1 Self Storage your partner in business, give us a call today! Or better yet, just come by the facility so our self storage professionals can give you a tour of the facility and show you what being a part of the A-1 Self Storage community is all about!