We are currently seeking a part-time Customer Service Representative for our Sales Center in the Mission Valley area of San Diego, CA. The position involves handling inbound telephone sales calls, consulting, booking reservations, accepting credit card payments, and providing superior customer service. Other duties include handling online inquiries & reservations via e-mail and “live” chat, assisting our rental/payment kiosk customers remotely, meeting individual & team sales goals, and maintaining accurate records. The ideal candidate must be highly motivated, detail oriented with great organizational & multi-tasking skills.
A-1 Self Storage currently owns and operates 51 self storage facilities throughout California. A-1 Self Storage is a 50 year old family owned company headquartered in San Diego, and is one of California’s premier self storage companies.
- Candidates must have flexibility in availability and scheduling; able to work various shifts, including evenings, weekends and holidays. Schedule subject to change.
- This part-time position offers 20 – 25 hours per week
- Sales Center Hours: Mon-Fri 7:30 am - 7 pm, Sat 8 am - 6 pm & Sun 9 am - 5 pm
- High school degree or equivalent
- At least 6 months of telephone sales experience required, preferably in a Call Center environment
- Previous hotel or car rental reservations experience very helpful, but not required
- Excellent telephone sales and customer service skills
- Excellent verbal and written communication skills
- Computer literate w/ basic proficiency in MS Word, Excel & Outlook
- Good typing skills (must have the competency to participate in “live” online chats)
- Must be a team player, yet able to work independently with minimal supervision
- Must be able to pass alcohol/drug screening and thorough background check
- Bilingual Spanish a plus
*** No phone calls about this position, please.
How to Apply:
Qualified applicants should apply by sending a resume to firstname.lastname@example.org. ALL RESUMES MUST BE IN WORD OR PDF FORMAT ONLY WITH DATES OF EMPLOYMENT (MONTH & YEAR) INCLUDED PLEASE. Offering competitive hourly pay commensurate with experience + bonus incentives.