We believe it is crucial that individuals who accesses the A-1 Self Storage website are familiar with the type of information that will likely be gathered through the site, exactly why we acquire it, the way those details are gathered and utilized, and the actions that A-1 Self Storage takes to safeguard the credibility of the personally identifiable information that you might give to us. This is important; you should take some time to browse through it.
You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.
Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, and other contact information that you voluntarily transmit with your communication to us.
Your personally-identifiable information is primarily used to rent a storage space to you. We also us this information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services.
We may use your personally identifiable information to deliver our services or information you have requested, verify your authority to enter certain password protected areas of the Site, verify that you are a customer or prospective customer, send you information that you have signed up to receive, notices about our products and/or services that you have used or that may be of interest to you and notices about events, and improve the content and general administration of the Site and our services.
If you are a tenant of our self storage facility or a user of our services, we may use your personally identifiable information to provide the services to you. We may be required to keep your personally identifiable information while you are a tenant at our facilities and for reasonable periods thereafter. Personally identifiable information that is collected in connection with the rental of a storage may not be subject to deletion.
Minors and Children Under 13
A-1 Self Storage recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests.
Our website is intended to be used by customers who can rent storage spaces and that can form enforceable contracts with us, generally at least 18 years of age. We do not knowingly collect personally-identifiable information on children under the age of 13. We do not accept self storage tenants under the age of 18, and we will terminate the accounts of underage users. However, we have no way of distinguishing the age of individuals who access our website, and we will honor the requests by any minor under the age of 13 to remove the information he or she posted as a registered user unless the information is posted anonymously or by third parties or otherwise exempted by law. The parent or guardian of any registered user under the age of 13 may also contact us in writing and provide a contact email or phone number to remove the personally-identifiable information of the user and opt out of promotional opportunities.
Neither our Site nor our services are intended for children under the age of 13. A-1 Self Storage does not target its services or this Site to children under 13. A-1 Self Storage does not knowingly collect personally identifiable information from children under the age of 13.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
On our Site, we use session cookies to make it easier for you to navigate the Site by remembering your locale preferences and to improve and track the overall Site experience. For our Site, we set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.
Third Party Analytics Tools
Beyond the personally identifiable information you voluntarily provide to us, A-1 Self Storage utilizes analytics tools including third party technologies, such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across A-1 Self Storage Site users for our analysis and advertising efforts.
This website uses Mouseflow, a third-party analytics tool, to track page content and click/touch, movement, scroll, and keystroke activity. You can opt-out at https://mouseflow.com/opt-out.
Third Party Advertising Tools
A-1 Self Storage uses Google Analytics and Google Ads and similar types of technologies to display relevant advertisements to users who have previously visited the Site. Referred to as remarketing or retargeting, A-1 Self Storage may utilize previous session information to serve display advertisements to you on the Site and based on such session information Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display A-1 Self Storage ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics. A-1 Self Storage also uses Google tools to display advertisements to users based on their inferred interests and demographics.
We automatically collect information about your interactions with the Site, including information about the device you use to interact with and/or access the Site, such as: IP address, access dates and times, information about your approximate location (as determined through your IP address), hardware and software information, mobile, computer or hardware device information (e.g., operating system version, Hardware model, IMEI number and other unique device identifiers, MAC address, and device settings), device event information, and crash data. This information allows A-1 Self Storage to understand how you’ve used the Site (which may include administrative and support communications with us or whether you have clicked on links to External Web Sites), and other actions you have taken in connection with your use of the Site. We automatically collect log data when you access and use the Site, even if you have not created an account or logged in.
The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.
Disclosure of Personally Identifiable Information
Using our website, app, Facebook page, etc. you can connect and share your comments, actions and other information with users. In the event you decide to share your personal information with other users, we suggest you to keep your privacy in mind. We are not liable for any privacy or security in case you choose to make your information available to the public. We do not share your personal information with our other users.
We may also share the information we collect about you with third parties from one or more of the following categories:
- Vendors contracted by us to service your account
- Credit Card Companies
- Credit Reporting Companies
- Rental Databases
- Financial Institutions
- Government Agencies
- Property Purchasers
We may provide your personally identifiable information and the data generated by cookies and third party analytics tools and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we engage with G5 Search Marketing, Inc. to assist us in creating and hosting this Site.
We may ask you for personally-identifiable information at other times, such as if you enter into a promotion, make a payment, post a classified ad, communicate with us, apply for or enter into a lease with us, or complete a survey. If you opt-in to receive information regarding a promotion, you give us your permission to share your name and e-mail address with the third party offering the promotion.
Links to Third Party Sites
We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. A-1 Self Storage may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information.
Notice to European Users
Copyright & Trademarks All materials on the website, including but not limited to design, text, graphics and content are copyrighted property of A-1 Self Storage and The Caster Companies, All Rights Reserved. You may electronically copy or print hard-copy portions of this website only for non-commercial, personal use provided that the materials are not modified and all copyright or proprietary notices are retained. The A-1 Self Storage name, logo, and the "When you gotta have more space!" tagline shown on this website are trademarks of A-1 Self Storage and The Caster Companies. They may not be copied, reproduced, or used in whole or in part, without the prior express written consent of A-1 Self Storage and The Caster Companies.
California Residents: How You Can Update, Correct or Delete Your Information
You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact us at: firstname.lastname@example.org, toll-free at (844) 653-4464, or at this address: Caster Properties, Inc., 4607 Mission Gorge Place, San Diego, CA 92120. Your online account can be deleted, or deactivated, but doing so will result in your not being able to access member service. During your stay as a tenant we will continue to share your personally identifiable information among our business units, our affiliates and unaffiliated third parties as necessary in order to service your accounts and fill any orders you place with us. Because you are entering into a real estate transaction We may also store your personally identifiable information gathered in connection of the rental of your storage space as required by law or prudent business practices. This means that we may securely hold your personal information for several years.